All Betware’s clients receive a well devised staff training plan along with every proposed project. Betware also creates a consultation and service proposal according to the needs of its customer.

Consulting Services and Support

At Betware we only employ the best in the field. Our qualified team of professionals hold degrees in computer science, engineering and business and have dedicated their time to enhancing quality gaming techniques and software. Included within the Betware solution is a “complete service” suite which assists clients to enhance their investment in our software.

Consulting

Betware has a team of consultants who, through creativity, collaboration and commitment, help clients excel in their business. They are keen to share their professional knowledge and skills in the online gaming business.

Technical Service and Support

The Betware Technical Service and Support team is responsible for a broad selection of services, such as training, customization, operation, support, maintenance, design and development of new games.

Betware Training

Betware offers tailored on site courses for key people responsible for operation, customer service and marketing.

Software Maintenance

Included in the Software Maintenance Agreement are new versions, updates and games that are integrated into the Betware gaming platform.

Services Contracts

Betware offers service contracts tailored to meet the requirements of each customer. These include:

24/7 Hotline help service

Predefined hours per month for consulting, maintenance, design and/or development

Guaranteed agreed minimum response time

A dedicated Service Manager appointed to each customer